BrodieCF - Join Today!
BrodieCF - Terms & Conditions
BrodieCF - Privacy Policy
BrodieCF - How to Delete Account

Brodie Countryfare App Privacy Policy

BrodieCF ("we", "us", or "our") is a mobile application developed by Brodie Countryfare to offer loyalty rewards, store receipts, share news and events, and provide exclusive treats to our valued customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the BrodieCF app.

1. Information We Collect

When you register or use the BrodieCF app, we may collect the following information:

  • Personal Information:

    • Name

    • Email address

    • Phone number

    • Date of birth (used for birthday treats)

    • Account login details (if applicable)

  • Transaction Information:

    • Purchase history

    • Digital copies of receipts

    • Loyalty points accrued and redeemed

  • App Usage Information:

    • Interactions with features within the app

    • Preferences and settings

2. How We Use Your Information

We use your information to:

  • Provide and manage your loyalty account

  • Track and display your receipts and purchase history

  • Award and redeem loyalty points

  • Send you updates, offers, rewards and emails

  • Offer birthday or special occasion treats

  • Communicate news and updates about Brodie Countryfare

  • Improve the functionality and user experience of the app

  • Comply with legal obligations

3. Marketing & Communications

With your consent, we may send you promotional messages, special offers, or updates about Brodie Countryfare. You can opt out of these communications at any time via the app settings (in the account section in the app) or by contacting us.

4. Data Sharing and Third Parties

We do not sell your personal data. However, we may share your information with:

  • Service providers who assist in the operation of the app (e.g., app hosting, analytics)

  • Legal authorities if required by law or to protect our rights

All third parties are required to respect the security of your data and to treat it in accordance with the law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, or loss.

6. Data Retention

We will retain your personal information for as long as your account remains active, or as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time. Please give us up to 48 hours to remove you from any mailing lists or upcoming text messages.

7. Your Rights

Depending on your location, you may have the following rights:

  • To access the personal data we hold about you

  • To request correction or deletion of your data

  • To withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

The BrodieCF app is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will notify you by updating the date at the top of this page and, where appropriate, notify you within the app. This will be emailed out to the customer not in the app

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Brodie Countryfare
Brodie, Forres, Moray IV36 2TD
Scotland, United Kingdom
Email: enquiries@brodiecountryfare.com
Phone: 01309 641555